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Help Desk

EHL UK Helpdesk system combines both a traditional help desk with the requirement for a Management information system.

Investing wisely over the years, we have developed a bespoke system that provides exactly what both we and our customers require to enable a dynamic structure which evolves through a contract to take account of changing requirements.

We also recognise the quality information required as an output to allow analysis and development of business improvement strategies for all parties.

The Helpdesk System is based within our office and as such offers full support for Business Continuity plans as a critical function within our Business Operations.

We also recognise the "Moments of Truth" role that our Helpdesk staff have in the success of our business for both customer satisfaction and operational Efficiency.

The system is fully integrated with our Procurement and our Asset Management systems to provide full data capture and comprehensive management information.

For more information about this or any of our services please click here to contact us.

EHL Help Desk


EHL UK Accreditations

Happy New Year, as usual your engineers were excellent and delivered a good service

wouldn't use any other provider for our Facilities management

Your engineers were great explained everything and was very confident with the full service provided ...

Very pleased with service carried out by EHL ...

engineer was polite courteous and helpful as always Just what we have come to expect from you

Job was carried out entirely to our satisfaction and some potential problems were pointed out to us, excellent service ...

Can't fault EHL everything was explained and all relevant documentation handed over to us excellent service ...

Your engineer was stupendously polite and courteous, and the heater is now singing. Many thanks.

Everything got sorted and the guy sent was spot on ...

Our boiler is now up and running, the engineer was polite and courteous as always ...

EHL UK

Head Office

The Oaks Centre, Whinfield Drive
Durham Way South, Aycliffe Business Park
DL5 6HX

EHL UK

Contact Us

Tel: 0871 9769620
Email: sales@ehluk.co.uk
Fax: 0871 9769621

EHL UK

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